HAZEL + HUNT
SHIPPING & RETURN POLICY

SHIPPING

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Processing Time:

We aim to have all orders processed within 2-3 business days (excluding holidays) however, depending on stock levels and availability, it can take 2 weeks from the date of order to the ship date.​​

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Shipping Rates & Delivery Estimates:

Standard Shipping (3–5 business days): Free over $100 / $6.99 flat rate​

 

Local Pickup: If you are visiting or live in the Louisville area, select In-Store Pickup at checkout for free collection during our regular store hours. Please wait until you receive email confirmation before picking up your order.​

 

Tracking Your Order: Once your order ships, you will receive a confirmation email with a tracking number via carrier, e.g., (USPS/UPS).​​​​

 

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Returns & Exchanges

 

​Timeframe: We gladly accept returns within 30 days of the purchase/delivery date.​​

 

Condition: Items must be unworn, unwashed, and undamaged, with all original tags attached.​

 

Final Sale Items: Sale items or marked-down items by 30% or more cannot be returned or exchanged.​

 

How to Start a Return: 

• Online orders: Please email us a contact@hazelandhunt.com

• In-store: Bring your item and receipt/order confirmation to our physical location at 826 R East Main Street, Louisville, KY, 40206